A Progressive System is a computerized system linking EGS in one or more licensed facilities within the State of Arkansas and offering one or more common progressive payouts based on the amounts Wagered.
29.1 Progressive Meter/Display
A progressive meter/display can be one or more progressive EGS (s) that are linked, directly or indirectly, to a display (e.g., mechanical, electrical, or electronic device, including the video display, if applicable) that shows the payoff which increments at a set rate of progression as credits are Wagered. For games that have progressives such as ‘Mystery Jackpot’, the payoff does not have to be displayed to the player, although there should be an indication as to this type of feature on the game. The following rules apply to all Progressive Meter displays:
(a) A Progressive Meter shall be visible to all players who are playing a device, which may potentially win the progressive amount if the progressive jackpot combination appears, except for ‘mystery jackpots.’
(b) A player shall know that he/her is playing a progressive game and not have to play the max bet amount to find out. The above are parameters that are verified on-site prior to implementation.
(c) The progressive meter shall display the current total of the progressive jackpot in the monetary value or credits (the monetary value may vary for Multi-Site Progressive Displays.) Because the polling cycle does cause a delay, the jackpot meter need not precisely show the actual monies in the progressive pool at each instance;
(d) The use of odometer and other “paced” updating displays are allowed. The progressive meter shall display the winning value within 30 seconds of the jackpot being recognized by the central system. In the case of the use of paced updating displays, the system jackpot meter shall display the winning value after the jackpot broadcast is received from the central system.
(e) If the progressive meter(s) progresses to its maximum display amount, the meter shall freeze and remain at the maximum value until awarded to a player. This can be avoided by setting the jackpot limit in accordance with the digital limitations of the sign.
(f) If this rule prescribes multiple items of information to be displayed on an EGS or progressive meter, it is sufficient to have the information displayed in an alternating fashion.
(g) When a progressive jackpot is recorded on an electronic EGS which is attached to the Progressive Controller, the Progressive Controller shall allow for the following to occur on the device and/or progressive display:
i. Display of the winning amount;
ii. Display of the electronic EGS identification that caused the progressive meter to activate if more than one (1) electronic EGS is attached to the controller;
iii. The Progressive Controller shall automatically reset to the reset amount and continue normal play; and
iv. The new progressive values that are current on the link.
Any device that has a feature that doubles or triples, etc. any win shall have a sign that states the progressive award will not be doubled or tripled if won during the feature, if this is the intention.
(h) For progressives offering multiple levels of awards, the player must always be paid the higher progressive amount if a particular combination is won that should trigger the higher paying award. This may occur when a winning combination may be evaluated as more than one of the available paytable combinations (i.e., a Straight Flush is a form of a Flush and a Royal Flush is a form of a Straight Flush). Therefore, there may be situations where the progressive levels shall be swapped to ensure the player is being awarded the highest possible progressive value based on all combinations the outcome may be defined as.
29.2 Progressive Controllers
The requirements of this Section are intended to apply equally to one progressive EGS linked to a Progressive Controller or is internally controlled, as well as several progressive EGS linked to one Progressive Controller within one track or multiple tracks. A Progressive Controller is all of the hardware and software that controls all Communications among the devices that calculates the values of the progressives and displays the information within a progressive EGS link (if applicable, progressive EGS (s) may be internally controlled) and the associated progressive meter. This equipment includes but is not limited to PC-based computers, wiring, and collection Nodes, etc. The method by which system jackpot parameter values are modified or entered is to be secure. Progressive Controllers shall:
(a) During the 'Normal Mode' of progressive EGS , the Progressive Controller shall continuously monitor each device on the link for credits bet and shall multiply the same by the rate of progression and Denomination in order to determine the correct amounts to apply to the progressive jackpot. This shall be at lease 99.99% accurate.
(b) The Progressive Controller or other approved Progressive System component shall keep the following information in non-volatile memory, which shall be displayed on demand. Additionally, meters shall be 99.99% accurate:
i. The number of progressive jackpots won on each progressive level if the progressive display has more than one (1) winning amount;
ii. The cumulative amounts paid on each progressive level if the progressive display has more than one (1) winning amount;
iii. The maximum amount of the progressive payout for each level displayed;
iv. The minimum amount of the progressive payout for each level displayed;
v. The rate of progression for each level displayed.
(c) When a controller error occurs, it is preferred that it alternates the displays, or equivalent, between the current amount and an appropriate error message that is visible to all players, or can alert the Franchise Holder to the error condition. If the following events occur, the game that is using the progressive is to be disabled, and an error shall be displayed on the progressive meter, other approved Progressive System component or EGS :
i. During a Communication Failure;
ii. When there have been multiple Communication errors;
iii. When a controller Checksum or signature has failure;
iv. When a controller’s RAM or PSD (program storage device) mismatch or failure occurs;
v. When the jackpot configuration is lost or is not set;
(d) The Progressive Controller shall have a secure means of transferring a progressive jackpot and/or prizes to another Progressive Controller or other approved Progressive System component. Transferring of progressive jackpots must meet the local Internal Control procedures.
(e) There shall be a secure, two-way Communication Protocol between the main game processor board and progressive. In addition, the Progressive System shall be able to:
i. Send to the electronic EGS the amount that was won for metering purposes; and
ii. Constantly update the progressive display as play on the link is continued.
(f) Each external Progressive Controller used with a progressive EGS shall be housed in a secure environment allowing only authorized accessibility. Access to the controller must conform to the local Internal Control procedures.
(g) All progressive EGS (internal to the game) or any approved Progressive System component (external to the game(s)) shall display, upon request, the following information for each progressive prize offered (if applicable):
i. CURRENT VALUE: current prize amount;
ii. OVERFLOW: amount exceeding limit;
iii. HITS: number of times this progressive was won;
iv. WINS: total value of wins for this progressive or a history of the last 25 progressive hits;
v. BASE: starting value (the initial amount of a progressive jackpot shall begin at or above an award for that particular EGS that makes the entire meter payout greater than the minimum percentage requirement, if one is set);
vi. LIMIT: jackpot limit value (if the Jackpot is capped at a maximum limit, this standard does not require to add the overflow amounts to the next starting value and will be determined on a Franchise Holder basis);
vii. INCREMENT: percentage increment rate;
viii. SECONDARY INCREMENT: percentage increment rate after limit is reached;
ix. HIDDEN INCREMENT: percentage increment rate for the reserve pool (the next base amount shall be computed or posted to advise the player of this contribution);
x. RESET VALUE: the amount the progressive resets to after the progressive is won; and
xi. The participating EGS.
Any change to the jackpot amount must conform to the local Internal Control procedures.
29.3 Linked EGS Odds
Each device on the link shall have the same probability of winning the progressive, adjusted for the Denomination played. For instance, the probability shall remain the same for multiple Denomination games, based on the monetary value of the Wager (e.g., A two (2) credit $1 game has the probability of one (1) in 10,000 and a two (2) credit, $2 game on the same link has the probability one (1) in 5,000.)
29.4 Multi-Site Progressives
Multi-site progressive EGS are interconnected in more than one Franchise Holder in Arkansas. The purpose of a Multi-site Progressive System is to offer a common progressive jackpot (system jackpot) at all participating locations. Multi-Site Progressive Systems shall meet the following regulations:
(a) Be certified in two phases:
i. Initial laboratory testing, where the laboratory will test the integrity of the EGS in conjunction with a Progressive System in the laboratory setting with the equipment assembled; and
ii. On-site certification, where the progressive Communications and set up are tested on the EGS Gaming Floor prior to implementation.
(b) It is recommended that the method of Communication be a non-shared, dedicated line or equivalent. Dial-tone systems may be used as long as devices at the local site would not be able to be disabled from another outside line or manipulated by any other means. When the method of Communication is a shared line, appropriate encryption and security must be in place to avoid corruption or compromise of data.
(c) Multi-Site systems shall ensure that security information and the amounts Wagered information is communicated, at least once every 60 seconds for terrestrial lines (dedicated phone lines), and a reasonable amount of time for Radio Frequency, from each participating device to the central monitoring system.
(d) All Multi-Site property systems shall utilize an encryption method that has been approved by the Laboratory. Such encryption method shall include the use of different encryption “keys” or “seeds” so that encryption can be changed in a real-time fashion.
(e) The on-line provision is to be able to monitor the meter readings and error events of each device regardless of any outside monitoring system. Therefore, the on-line security system requirement when EGS are in play is not altered in any way.
(f) The Multi-Site central server shall be equipped with non interruptible power supply that will allow the server to conduct an orderly shutdown if the power is lost. Should the system utilize hard disk peripherals, the server shall be capable of on line data redundancy.
(g) An EGS shall immediately disable itself and suspend play if Communication is lost to the local collection unit and security hub. The EGS may resume play only when Communication to the local hub is restored. If the Communication is lost between the local hub and the server, the EGS may continue to play. However, once Communications are re-established, the system-wide totals are to be updated; not withstanding this rule, if the Communication is lost for more than 24 hours the Multi-Site EGS must be shut down.
(h) Any "Multi-Site" system shall supply, as requested, the following reports:
i. PROGRESSIVE SUMMARY: A report indicating the amount of, and basis for, the current jackpot amount (the amount currently in play);
ii. AGGREGATE REPORT: A report indicating the balancing of the system with regard to system wide totals; and
iii. PAYOFF REPORT: A report that will clearly demonstrate the method of arriving at the payoff amount. This will include the credits contributed beginning at the polling cycle, immediately following the previous jackpot and will include all credits contributed up to and including the polling cycle which includes the jackpot signal.
Credits contributed to the system after the jackpot occurs in real-time, but during the same polling cycle, shall be deemed to have been contributed to the progressive amount prior to the jackpot. Credits contributed to the system subsequent to the jackpot message being received, as well as credits contributed to the system before the jackpot message is received by the system, but registered after the jackpot message is received at the system, will be deemed to have been contributed to the progressive amount of the next jackpot, if applicable.
(i) All meter reading data shall be obtained in Real Time in an on-line, automated fashion. For Progressive Amount reconciliation purposes, the Progressive System shall return the ‘Credits Bet’ meter readings on all EGS attached to the system. The meter readings shall be identical to the meter information retained in the EGS (s) accounting meters.
(j) The Multi-Site Progressive System shall have the ability to monitor entry into the front door of the EGS and report it to the central system IMMEDIATELY.
(k) If a jackpot is recognized in the middle of a System-Wide Poll Cycle, the overhead display may contain a value less than the aggregated jackpot amount calculated by the central system. The credit values from the remaining portion of the poll cycle will be received by the central system but not the local site, in which case the jackpot amount paid will always be the higher of the two reporting amounts.
(l) Procedures shall be developed, implemented and documented for the following. These reports shall adequately document the procedures, be generated and retained:
i. Reconciliation of meters and jackpot payouts;
ii. Collection drop of EGS funds;
iii. Jackpot verification and payment procedures that include a Commission Agent be present for independent prize verification and payment.
iv. System maintenance;
v. System accuracy;
vi. System security;
vii. System failures including:
(1) The local hub;
(2) The central site;
(3) Failures in Communications; and
(4) Backup and recovery.
(m) Internal controls that address the following occurrences are to be submitted by the vendor and approved by the Commission:
i. When multiple jackpots occur, where there is no definitive way of knowing which jackpot occurred first, they will be deemed to have occurred simultaneously; and
ii. if there is a Communication failure, and a player wins the jackpot at a non-updated site.