A number of recent callers to the AASIS Help Desk have reported problems when logging in to AASIS ESS or when attempting to view their salary statements. Because most of the problems users report are traceable to a limited number of issues, the AASIS Service Center offers these suggestions for prompt resolution of AASIS ESS access problems.
- Go to https://www.ez.arkansas.gov/ESS/SoftwareRequirement.html to check whether your system meets the minimum system requirements for ESS access. If minimum system requirements are not met, please contact your local technical support. ASC staff members are not authorized to change configurations on agencies' computers.