OPM Training & Dispute Resolution is a division of the Office of Personnel Management that provides a centralized, statewide program to meet the professional development needs of all state agencies and employees. The focus of OPM Training is to improve job performance and professional satisfaction through a curriculum of programs and courses designed to enhance skills and knowledge which will benefit both staff members and state agencies.
Registering for Courses
Participants can sign up for OPM Training courses by electronic registration sent to OPM.Training@dfa.arkansas.gov
. Effective January 1, 2014, all participants must register by email using the current registration form, and all content on enrollment forms must be electronic. Enrollment forms must have supervisor approval prior to submission to OPM Training.
All OPM Training classes will appear on the OPM Training Calendar. Participants may register for classes up to 48 hours before the date of the class or until a class reaches the maximum number of participants. When a class reaches the maximum number of participants or is less than 48 hours from its scheduled start time, the class will be closed to new registrations.
Cancellations may be made up to 48 hours prior
to the start of the class. If the enrolled employee does not cancel attendance more than 48 hours prior to the start of class or fails to attend, the agency or individual will be held responsible for full payment of registration fees
. If an enrolled employee fails to attend a class for which he or she is enrolled, his or her supervisor and HR administrator will be notified of the failure to attend.
Classes may be rescheduled due to low numbers of enrollees or inclement weather. The Governor’s Inclement Weather Policy is followed by OPM on any class days affected by inclement weather. If a class is canceled due to low enrollment or inclement weather, enrollees will be enrolled for the next scheduled class or a later date if more convenient. No additional fees will be charged.
Substitutions and Unregistered Attendees
All participants must enroll in the class no later than 48 hours prior to the class’ scheduled start time. Substitutions at the door and unregistered attendees will not be accepted—only enrollees appearing on the class roster will be permitted to participate.
Special Training Programs
OPM Training encourages all employees to participate in regularly scheduled classes. However, an agency may request a particular program be scheduled for only the employees of that specific agency, provided that the request meets a specific need of the agency that cannot be met using the regular course schedule or is necessary because of specific personnel issues related to the agency. Special training programs will not be scheduled to meet continuing education or training requirements if those requirements can be fulfilled by attending regularly scheduled classes.
All special training programs must be approved by the Training & Dispute Resolution Manager at OPM. Special training programs must be courses offered in the regular OPM course catalog, unless otherwise approved by the Training & Dispute Resolution Manager. Requests for programming outside of the OPM course catalog must address a specific, ongoing personnel problem being experienced by the requesting agency.
Required Supervisory Training
Effective January 1, 2014, all state employees entering a supervisory position for the first time must complete the following OPM Training courses:
- Arkansas Government Basics
- HRkansas for Supervisors
- Grievance Prevention and Handling
- Interpersonal Communication
- Administering Discipline
Course Catalog & Suggested Courses
The current OPM course catalog will be maintained on the OPM Training website. OPM Training wants to hear suggestions from state agencies about new course offerings and feedback about current courses. Please contact OPM Training with any feedback you may have.
Continuing Education Units
All participants who complete programs coordinated by OPM Training will receive CEU’s commensurate with program length. 1 CEU will be awarded through AASIS for each hour of class attended.
Certificates will be issued to each particpant that completes an OPM Training program. Certificates will include the course title, date, and the participant’s name. OPM reserves the right not to issue certificates for participants who do not attend the entirety of the course.