Child Support and COVID-19

OCSE offices are open but the lobbies are temporarily closed to the public. Please be patient with our staff as we continue to serve our customers. We will respond to calls and emails in the shortest time possible.

Federal Stimulus Payment

Click here for a list of questions and answers regarding the federal stimulus payment. 


Click here for a list of questions and answers regarding child support, COVID-19, and unemployment. 

Child Support Payments

Child support payments will continue to be processed in the same timely manner as always. We do not anticipate any change in the processing and disbursement of child support payments. 

How do I check if OCSE has received a payment?

Custodial parties and noncustodial parents can log into their child support cases through OCSE MyCase or call the automated voice response phone line at 1-800-264-2445 with up-to-date payment information 24 hours a day, 7 days a week.

What if I have questions about my case?

OCSE is committed to continue serving our customers during this time. We encourage you to use OCSE MyCase to obtain basic case information and to communicate with us. We are also available by phone. Click here for your local office contact information.