Military Call to Active Duty
If you have been called to active duty, it is important that you contact your local child support office. Provide that office with your military branch, date of activation, and your new address.
If you do not have an open enforcement case with OCSE, we are not able to assist you in your transition to active duty. You may wish to seek the advice of a private attorney or the advice of your JAG officer.
If child support is withheld from your paycheck, contact your local child support office as soon as possible. We can transfer the income withholding from your civilian employer to DFAS (Department of Defense) so that your child support will be deducted from your military pay. There may be some delay before the income withholding at DFAS goes into effect. You are responsible to make payments until you see the child support deducted from your military pay.
Military activation may mean a sizeable increase or reduction in monthly income. The change in income may justify a change in the amount of the child support order. You may request a review of your case. See Change An Order. Only a court can change the amount of your child support order. Even if your income is reduced due to military activation, you are still responsible for paying the current court-ordered amount on time and in full.
If you are ordered to provide health insurance coverage for your children, your call to military duty may mean your existing insurance coverage may end. However, you may enroll your children in the military health care coverage TRICARE. You must notify us if you will no longer be maintaining your existing health insurance plan; we can assist you in enrolling your children in the military's TRICARE coverage.
Your call to active military duty may require you to obtain a valid passport prior to deployment. The State Department will refuse to issue or renew passports to noncustodial parents who owe $2,500 or more in past due child support. If you owe $2,500 or more in past due child support, contact your local child support office.
Authorization for Release of Information
Federal and state law prevents us from discussing a child support case with anyone other than you or the other parent in the case without your permission. If you have been called to active military duty and want to designate someone else to speak with us on your behalf, you must provide a letter in writing with the following information:
• The name and phone number(s) of the person you authorize to discuss your case
• Your name, telephone number(s), and OCSE case number
• Your signature and the date
We will discuss details of your case with the person you have given authorization to until you submit a request in writing to stop.
When Custodial Parties Are Called to Active Military Duty
Court-ordered child support payments are ordered to be paid to the custodial party for the care of the children. If you are a custodial party who is called to active military duty, your children may go to stay with the noncustodial parent, a relative, or someone else. However, until your court order is changed, child support payments are still ordered to be made to you. You can contact your local child support office to discuss how to redirect your child support payments to the person who is caring for your children while you are on active duty.
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