Resources & Links
Resources & Links
On January 1, 2019, Health Advantage will be the third-party administrator for many of the medical health programs and services available to Arkansas State Employees and Public School Employees today.
Medical Management Programs
Chronic Condition Management
If you have one of the conditions listed below, you are eligible for the Nurse Coaching program. When you enroll, you will work one-to-one with an Arkansas-based Nurse Coach at no cost to you.
• Coronary Artery Disease
• Congestive Heart Failure
• Chronic Obstructive Pulmonary Disease
• Chronic Pain
• High Cholesterol
• High Blood Pressure
• Chronic Kidney Disease
To enroll, call 1-800-482-8416.
Special Delivery (Maternity Program)
If you or your dependent is pregnant, you can take advantage of one-to-one support from a Registered Nurse who will help you achieve a healthy pregnancy. Even if you aren't a first-time mom, your nurse can help you through the changes that come with each unique pregnancy.
The program is available to you at no cost and you may register up to 20 weeks gestation. A $250.00 check will be mailed to you once completion of the program has been verified.
To enroll, call 1-800-742-6457. For more information about the Maternity Program, click here.
If a member has an illness or injury that’s difficult, long-term or costly, they can work with a case manager to make sure they’re getting the care they need. The case manager can help them understand treatment options and their benefit plan.
We have nurse case managers who specialize in oncology to help members who have been diagnosed with cancer.
To reach Case Management, call 1-800-482-8416. For more information about case management, click here.
Nurse24 is available 24 hours a day, 7 days a week, 365 days a year. When you call, you will speak directly with a nurse, who can answer health questions or help you decide if you need to see a doctor or go to the emergency room.
You can also access a Health Information library.
To reach the 24/7 Nurse Line, call 1-866-458-0408. For more information about the 24/7 Nurse Line, click here.
The Bariatric Surgery Pilot Program will open enrollment on March 1, 2019.
Employee Assistance Program - EAP
Your EAP is designed to provide short-term counseling services, work-life support, legal and financial guidance to help you and your family handle concerns constructively before they become major issues. Areas of assistance include:
• Confidential, free counseling
• Legal assistance and support
• Financial Information and Resources
• Personalized work-life solutions for childcare, eldercare, moving and more!
Call New Directions 24 hours a day: 1-877-300-9103. For more information about EAP services, click here.
Kannact (Diabetes Management Program)
Kannact combines real-time biometric monitoring with one-on-one coaching to help members engage and better navigate the day to day challenges of living with diabetes. Kannact does not replace a member’s physician, but rather partners with providers to provide support and guidance between visits.
The Kannact is a program available, at no cost, to all ARBenefits members.
Kannact sends all necessary testing supplies directly to the participants’ doorstep. The following supplies and benefits are provided at no cost to the member and are fully paid for by the Plan through an in-network claim reimbursement. No more fighting with the pharmacy to get your supplies!
Members can visit www.Kannact.com/ARBenefits to enroll. Kannact can also aid members over the phone at 1-844-279-4153.
For more information about Kannact, click here.