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Certain Revenue Office hours to temporarily change

  • Posted Date: 01/15/2021
  • Office: All DFA
  • News:

    January 15, 2021

    Scott Hardin, Communications Director
    Arkansas Department of Finance and Administration
    501-352-9351 (cell), scott.hardin@dfa.arkansas.gov

    Certain Revenue Office hours to temporarily change

    LITTLE ROCK, Arkansas (January 15, 2021) – The Arkansas Department of Finance and Administration (DFA) today announced Revenue Offices with extended hours of operation statewide will move to standard business hours beginning January 25, 2021. DFA oversees 134 total Revenue Offices. 17 of these offices open at 7 a.m. and close at 6:00 p.m., with employees continuing to serve all customers in line. The remaining 117 offices operate on standard business hours, open at 8 a.m. and close at 4:30 p.m., again with employees serving the customers in line.  Effective January 25, 2021 all 134 Revenue Offices will move to standard business hours through the pandemic.   

    The following 17 offices will move from extended hours to standard hours (8 a.m. to 4:30 p.m.): Bentonville, Cabot, Conway, El Dorado, Fayetteville, Ft. Smith East, Harrison, Hot Springs (Albert Pike location), Jonesboro, Little Rock Southwest, West Little Rock, Pine Bluff, Russellville, Sherwood, Springdale, West Memphis and White Hall.

    DFA’s Revenue Offices have remained open throughout the COVID19 public health emergency with limited, temporary exceptions and will continue to remain open. 

    “Our Revenue Office employees are here to help and assist Arkansans with their motor vehicle and driver service needs.” said DFA Commissioner of Revenue Charlie Collins. “I am extremely proud of this team and the work they do to maintain critical state services. I understand that reducing service hours is an inconvenience and for that I apologize.  We will continue to adjust to the challenges of the pandemic and of course our highest priority is the health and safety of our employees and customers. We anticipate operating all offices on standard business hours through the remainder of the COVID19 pandemic and we will revisit moving back to extended hours in some offices when it is over.  We would also like to encourage Arkansans to visit us at mydmv.arkansas.gov to check out our services online.  Thank you for your support during these unprecedented times.”

    In addition to renewing annually online, mydmv.arkansas.gov also allows Arkansans to register a new vehicle, order a replacement driver’s license or ID, transfer vehicle ownership, order a personalized license plate, check the status of a car title and pre-register for a state ID or driver’s license. For perspective, approximately 35-40% of vehicle registration renewals are currently being completed online in Arkansas.

    A full list of Revenue Office locations may be found at www.dfa.arkansas.gov/office-locations/revenue-offices/