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OCSE Office Status

  • Posted Date: 02/22/2021
  • Office: Child Support
  • News:

    From:       Arkansas Office of Child Support Enforcement (OCSE)
    To:           Customers of OCSE
    Date:       February 22, 2021
    Subject:  OCSE Office Status

    After last week’s winter storm, most OCSE offices, as well as the Arkansas Child Support Clearinghouse, are open today, Monday, February 22. (Lobbies continue to be closed to the public.) However, the following offices are closed or will have a delayed opening. Please be patient with our staff as we work to assist customers as quickly as possible. Customers may log into the customer service portal OCSE MyCase to check the status of payments, for secure messaging with OCSE staff, and to see the general status of your case.

    Little Rock OCSE will be closed today due to damage to the building from a broken water main. Phones will be answered by a limited number of staff working from a remote location. We will post an update once we know when the office will reopen.

    El Dorado OCSE will be closed today due to damage to the building from last week’s snow storm. We will post an update once we know when the office will reopen.  Customers of the El Dorado office may call the Camden office at 870-837-1838 for assistance until El Dorado OCSE can reopen.