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OCSE Texarkana Office Relocation

  • Posted Date: 06/22/2022
  • Office: Child Support
  • News:

    OCSE Texarkana Office Relocation

    Posted Date: June 22, 2022

    Office:  Office of Child Support Enforcement


    From:      Arkansas Office of Child Support Enforcement (OCSE)
    To:      Customers of OCSE
    Date:       June 22, 2022
    Subject:  Texarkana Office Move

    We are pleased to announce that the Texarkana Office of Child Support Enforcement (OCSE), serving Lafayette and Miller counties, will be moving to a new location on June 27, 2022. The phone and fax numbers and email address will remain the same. Address and contact information is as follows:
                    Texarkana Office of Child Support Enforcement
                    1005 Arkansas Blvd.
                    Texarkana, AR  71854

                    Phone: 870-772-3443
                    Fax: 870-773-1959
                    Email: support.texarkana@ocse.arkansas.gov

                    Office hours:  8:00 a.m. – 4:30 p.m.

    The move will occur over a period of several days: 

    • June 23 and 24 – The office move will take place, but customer service staff will remain available to answer calls and receive visitors at the current location of 210 North State Line Ave, Ste 400. 
    • June 27 and 28 – All staff will be at the new location and the office will be open to the public. While new phone lines are being installed, calls will be automatically forwarded to staff in the Hope OCSE office. There may be interruptions in phone service. You may reach the Hope OCSE office at  870-777-8400. Please be assured our staff will be available to assist callers and visitors. 

    You may access information regarding the status of your case, send messages to your caseworker, and check payment information by logging on to the customer service portal by going to www.childsupport.arkansas.gov and clicking the OCSE MyCase button. Additionally, our automated line at 1-800-264-2445 provides payment information every day and at any time. 

    We look forward to serving you in our new location.