Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m, except state holidays, in all our locations.
The OCSE MyCase Customer service portal is open around the clock, except for daily maintenance between 5:00 a.m. and 6:00 a.m. You can get information about your child support case, make payments, and send messages to your caseworker when it’s easiest for you. You can also apply for child support services online through OCSE MyCase! Click here to find out more about it and register to get started.
How else can I contact OCSE?
If you HAVE AN OPEN ENFORCEMENT CASE, click here for a list of offices and the counties served.
If you DO NOT HAVE AN OPEN ENFORCEMENT CASE (you have a payment processing case), click here for the Arkansas Child Support Clearinghouse.
If you’re not sure what kind of case you have or if you want to inquire about opening a case, please call
501-371-5349 during our office hours.