Driver Services
The Office of Driver Services consists of seven sections that are responsible for the administration and enforcement of state laws and regulations concerning driver’s license and identification cards.
Complete the general correspondence form for compliments, complaints, or general correspondence with the Office of Driver Services.
Administration
Manages the state’s driver’s license and identification card program. Provides administrative oversight and direction for the Office of Driver Services.
Manages the state’s driver’s license and identification card program. Provides administrative oversight and direction for the Office of Driver Services.
Issuance
Issues driver’s license and identification cards to qualified individuals. Assists customers, revenue offices and law enforcement with general licensing queries and system support.
Issues driver’s license and identification cards to qualified individuals. Assists customers, revenue offices and law enforcement with general licensing queries and system support.
Phone: (501) 682-7059 Fax: (501) 682-7934 Email: Issuancehelpdesk@dfa.arkansas.gov
CDL Help Desk
Assists the public, commercial drivers, and revenue offices with commercial licensing queries. Ensures that commercial license holders meet State and Federal Regulations. Maintains the medical certification database.
Phone: (501) 682-1400 Fax: (501) 683-3530 Email: CDLHelpdesk@dfa.arkansas.gov
Safety Responsibility
Maintains motor vehicle accident reporting, financial responsibility compliance, and suspension of driver’s license or vehicle registrations for failure to comply with financial responsibility laws.
Maintains motor vehicle accident reporting, financial responsibility compliance, and suspension of driver’s license or vehicle registrations for failure to comply with financial responsibility laws.
Phone: (501) 682-7100 Fax: (501) 682-2100 Email: SR@dfa.arkansas.gov
Driving Records
Maintains records of traffic violations and accidents for each licensed driver. Keys convictions on records. Assists courts and the public with driving records inquiries.
Maintains records of traffic violations and accidents for each licensed driver. Keys convictions on records. Assists courts and the public with driving records inquiries.
Phone: (501) 683-0984 Fax: (501) 682-2075 Email: DrivingRecords@dfa.arkansas.gov
Driver Control
Oversees the suspension and reinstatement of driving privileges for individuals with DUI’s, DWI’s, excessive traffic violations, or who are subject to court orders affecting their driving privileges.
Oversees the suspension and reinstatement of driving privileges for individuals with DUI’s, DWI’s, excessive traffic violations, or who are subject to court orders affecting their driving privileges.
Phone: (501) 682-1631 Fax: (501) 682-7109 Email: Drivercontrol@dfa.arkansas.gov
Facial Recognition
Examines records and corrects errors. Researches and assists with fraud and identity theft investigations.
Examines records and corrects errors. Researches and assists with fraud and identity theft investigations.