Driver Services

The Office of Driver Services consists of seven sections that are responsible for the administration and enforcement of state laws and regulations concerning driver’s license and identification cards.  
 
Administration
Manages the state’s driver’s license and identification card program. Provides administrative oversight and direction for the Office of Driver Services.
 
Issuance
Issues driver’s license and identification cards to qualified individuals. Assists customers, revenue offices and law enforcement with general licensing queries and system support.
Phone:      (501) 682-7059                           Fax:           (501) 682-7934                             Email:        Issuancehelpdesk@dfa.arkansas.gov
 
CDL Help Desk
Assists the public, commercial drivers, and revenue offices with commercial licensing queries. Ensures that commercial license holders meet State and Federal Regulations. Maintains the medical certification database.
Phone:      (501) 682-1400                           Fax:           (501) 683-3530                             Email:        CDLHelpdesk@dfa.arkansas.gov
 
Safety Responsibility
Maintains motor vehicle accident reporting, financial responsibility compliance, and suspension of driver’s license or vehicle registrations for failure to comply with financial responsibility laws.
Phone:       (501) 682-7100                         Fax:            (501) 682-2100                             Email:         SR@dfa.arkansas.gov
 
Driving Records
Maintains records of traffic violations and accidents for each licensed driver. Keys convictions on records. Assists courts and the public with driving records inquiries.
Phone:       (501) 682-7204                         Fax:            (501) 682-2075                             Email:         DrivingRecords@dfa.arkansas.gov
 
Driver Control
Oversees the suspension and reinstatement of driving privileges for individuals with DUI’s, DWI’s, excessive traffic violations, or who are subject to court orders affecting their driving privileges.
Phone:       (501) 682-1631                         Fax:           (501) 682-7109                              Email:        Drivercontrol@dfa.arkansas.gov
 
Facial Recognition
Examines records and corrects errors. Researches and assists with fraud and identity theft investigations.