Writing Off Taxes
Property taxes paid during the tax period can be listed as an itemized deduction however your income tax liability from the prior year cannot be used as a tax write off, since it is your liability to the state that is owed based on the reported income on your return.
Setting Up a Payment Plan
You can setup a payment plan with our Office of Collections, please be advised that Collections cannot begin a payment plan for the current tax year’s balance until after the tax due date of April 15th, 2025, has passed. After that date, their office can begin setting up our taxpayers on any needed plans to address those balances.
Their office can be reached at 501-682-5000, however if you would like to make any payments towards your balance before Collections can begin a payment plan you can do so.
There are several options for making payments on your Individual Income Taxes.
You can make a payment online on our Arkansas Taxpayer Access Portal website at www.atap.arkansas.gov by creating a free account to make a payment with your banking information with no processing fees. If you are having any trouble creating an ATAP account, contact the Help Desk at (877) 280-2827.
Our ATAP website can also transfer you to ACI Payments website to make a payment with a debit or credit card. Please be aware that as a third-party processor, their service will have to charge a small processing fee. If you are using their over the phone service to make the payment, you will need the jurisdiction code 1400, to allocate your payment to Arkansas state taxes. The number for that service is: (800) 272-9829.
You can mail in a check, money order and/or cashier’s check made out to “DFA” and mail it to:
Arkansas State Income Tax
P.O. Box 2144
Little Rock, AR 72203-2144
You can also make those same payment options including cash, at our Little Rock Office Location in person at:
DFA Ledbetter Building
1816 W 7th St.
Little Rock, AR 72203
If you have any questions, please contact our office directly to speak with any of our available representatives at 501-682-1100.
Questions on how to ask for copies for Returns & W-2s.
You can request copies of your returns filed with our office by filling out the attached AR4506 form.
Please fill out the form with a live signature and return it to our office by mail, fax, or email at your earliest availability.
If you have any questions, please contact our office directly at 501-682-1100.
Inaccessible Files
Unfortunately, our office cannot access documents sent through a link, share file or cloud server due to our system security protocols.
Please re-send the information as attached PDFs to the email.
Lack of POA
However, without a Power of Attorney to verify that our office has the consent from the taxpayer(s) to speak with you about their account, we cannot go into any details concerning as issues with their account.
Please understand this is a standard procedure of our office to protect our taxpayer’s information. But please find attached to this email a copy of our POA form.
Please complete the form with live signatures from the taxpayer(s) and send it back to our office by mail, fax, or email at your earliest availability.
Once the POA has been filed to the account, our office will be able to speak with you either via phone or email on any issues concerning the account.
Request for 1099-G
You will need to contact the Office of Unemployment for a copy of your 1099-G for unemployment for the 2024 tax period. Our office is not able to provide that information as we do not have a direct link to their database.
They can be reach at Arkansas Department of Workforce Services (ADWS) at 501-682-2121.
If require the 1099-G for itemization of your prior state refund, you can access the 1099-G on the ATAP, Arkansas Taxpayer Access Portal, website at www.atap.arkansas.gov . If you have any trouble accessing the information, please contact the ATAP Help Line at (800) 280-2827.
Request for Mailing Address for Returns
Our office has separate P.O. Boxes available for different returns to ensure effective processing.
Tax Due:
Arkansas State Income Tax
P.O. Box 2144
Little Rock, AR 72203-2144
Refund Return:
Arkansas State Income Tax
P.O. Box 1000
Little Rock, AR 72203-1000
No Tax Due/Refund:
Arkansas State Income Tax
P.O. Box 2144
Little Rock, AR 72203-2144
If you have any question, please contact our office directly at 501-682-1100 to speak with any of our available representatives.
Attempted to File by Email
Our office apologizes for the inconvenience; however, we cannot accept the current tax year’s returns for filing by email. In order to ensure timely and effective processing of our state returns they must be e-filed, or paper filed by mail or hand delivery to our offices.
The Individual Income Tax Email is a point of correspondence to allow taxpayers to submit questions or needed documentation to allow for corrections and confirmation of returns already received to complete processing.
For safe and secure filing please e-file or mail your 2024 Arkansas State Return.
Our office has separate P.O. Boxes available for different returns to ensure effective processing.
Tax Due:
Arkansas State Income Tax
P.O. Box 2144
Little Rock, AR 72203-2144
Refund Return:
Arkansas State Income Tax
P.O. Box 1000
Little Rock, AR 72203-1000
No Tax Due/Refund:
Arkansas State Income Tax
P.O. Box 2144
Little Rock, AR 72203-2144
If you have any questions, please contact our office directly at 501-682-1100 to speak with any of our available representatives.
CP2000
The reason for the tax balance is based on information reported to our offices by the Internal Revenue Service, IRS, who audited the tax period referred to in explanation of adjustment letter. Please review a copy of that letter attached to this email for reference.
Our office is required to comply with the results of their agency’s audit and adjusted your Arkansas state return accordingly.
If you have already corrected this issue with the IRS, please send a copy of the tax period transcript showing the corrections and adjustments their office accepted at your earliest availability.
If you have not addressed this issue with their office, please contact their agency.
Please contact our office directly if you have any questions at 501-682-1100 to speak with any of our available representatives.
ATAP Refund Inquiry
Depending on the filing date it can take some time for electronically filed returns to complete processing & the information to be available on the ATAP website at www.atap.arkansas.gov .
ATAP can confirm that the return was received and accepted for filing, just as with most tax preparation websites & companies, but it is not a confirmation that the return has completed processing.
Processing time for state returns can vary due to several factors during the review and approval process. Our state offices along with tax industry professionals and the IRS continue to improve our processing systems to ensure the safety and protection of our taxpayers against identify theft and refund fraud.
Last year Arkansas Income Tax stopped over $130,000,000 in attempted fraudulent refunds from being issued out.
Our office appreciates your patience as we work to process all of our state income tax returns received by mail and e-file for this tax season.
Once the refund is available, you will be able to track it on your ATAP account.
Property Taxes
Please use the link provided to our Department of Finance and Administration website. You’ll be able to locate your county treasurer to make the needed payment towards your property taxes.
AR1000DC & AR1000-DD
The AR1000DC allows you to take the $500 adjustment towards your Gross Income for any dependent you have that qualifies for disability.
The AR1000-DD allows taxpayers with dependents diagnosed before the age of 22 with either:
- Autism
- Cerebral Palsy
- Down Syndrome
- Epilepsy
- Intellectual Disability
- Spina Bifida
to be granted a $500 tax credits towards their tax liability.
The AR1000-DD must be completed by the dependent’s doctor confirmed the diagnosis and date of the diagnosis.
If you require either of the forms depending on your dependent’s qualification for the forms, you will find them on our website and the link provided: https://www.dfa.arkansas.gov/office/taxes/income-tax-administration/individual-income-tax/forms/.
If you have any questions or concerns, please contact our office directly at 501-682-1100.
Payment Options
There are several options for making payments on your Individual Income Taxes.
You can make a payment online on our Arkansas Taxpayer Access Portal website at www.atap.arkansas.gov by creating a free account to make a payment with your banking information with no processing fees. If you are having any trouble creating an ATAP account, contact the Help Desk at (877) 280-2827.
Our ATAP website can also transfer you to ACI Payments website to make a payment with a debit or credit card. Please be aware that as a third-party processor, their service will have to charge a small processing fee. If you are using their over the phone service to make the payment, you will need the jurisdiction code 1400, to allocate your payment to Arkansas state taxes. The number for that service is: (800) 272-9829.
You can mail in a check, money order and/or cashier’s check made out to “DFA” and mail it to:
Arkansas State Income Tax
P.O. Box 2144
Little Rock, AR 72203-2144
You can also make those same payment options including cash, at our Little Rock Office Location in person at:
DFA Ledbetter Building
1816 W 7th St.
Little Rock, AR 72203
If you have any questions, please contact our office directly to speak with any of our available representatives at 501-682-1100.
Change of Address Needed
Please find enclosed a copy of our Account Change Form, please complete the form and return it to our office will all needed information enclosed:
- Name
- Social Security Number
- Old Address
- New Address
- Wet Signature
Once all the needed information is complete, please send the form back to our office at your earliest availability.
Damaged Check
You can send the damaged refund check back to our office for reissuing at:
P.O. Box 3628
Little Rock, AR 72203-3628
If you have any specific instructions, such as to have the check reissued, credited to a present balance on your account or carried forward to the next tax period, please send a letter with those instructions.