This page explains how to bring a matter to the Office of Problems Resolution and Tax Information: what to try first, what to have with you, how to reach the office, and what happens once we have your request.
Fraud Alert: Be aware of multiple fraudulent text scams requesting payment for Department of Finance and Administration (DFA) on fees, fines or tolls. The department will NEVER request payment or bank information via text or phone call. Please report it as spam and delete the message.
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This page explains how to bring a matter to the Office of Problems Resolution and Tax Information: what to try first, what to have with you, how to reach the office, and what happens once we have your request.